EdSights resource launched for student success

MURRAY, Ky. — Murray State University has partnered with EdSights, a resource that utilizes an AI-powered chatbot via text messaging to support student engagement and success.

The 24/7 resource provides assistance and connections for students in areas including academic advising, student life, health and wellness, and financial aid, among other resources.

As the first postsecondary educational institution in Kentucky to offer EdSights, Murray State remains committed in providing information to key resources to meet students where they are at, utilizing current technology for dynamic two-way communication, and to complement the human connections between students and faculty and staff. 

“EdSights is a powerful, student-centered communications channel that allows for us to continue to listen to our students and support them throughout their journey as Racers,” Murray State President Dr. Ron Patterson said. “This resource is both proactive and reactive – having the ability to send out messages to students at important times during the semester, and at the same time, answering questions students may have when assistance is needed.” 

Students received their first text message this week from “Dunker,” the AI-powered chatbot which is named after Murray State’s mascot, with the University maintaining an impressive 99% opt-in rate following the initial text message. 

Learn more about the EdSights resource at edsights.com.