Response to COVID-19

Center for Communication Disorders & Speech and Hearing Clinic

Response to COVID-19

 As educators and service professionals, the health and safety of our students, clients, faculty & staff, and the families of those we serve are our highest priority. We will be following the guidelines set forth by the state of Kentucky, recommendations of the CDC, and policies adopted by Murray State University. These guidelines may change at any time and we will quickly adapt to new changes.

For our students and their families:

To view Murray State University's response to COVID-19, please visit their response page.

Additional steps our department has taken:

  • Partitions have been placed in our graduate workspaces to separate graduate students who must complete their clinical paperwork in Alexander Hall (due to HIPAA requirements, students must complete paperwork within our two specified HIPAA safe workrooms).
  • PPE (masks) will be required at all times (except for when eating/drinking) in designated areas..
  • The number of people who may be in the clinic office at any one time has been limited.
  • Quantities (above our normal needs) of sanitizing cleansers have been obtained and schedules/protocols for cleaning all of our shared spaces have been developed.
  • PPE for clinician use during therapy, including masks, face shields, goggles, and gowns (for use when performing endoscopes) has been obtained.
  • Additional hand sanitation stations have been placed in the clinic area as well as appropriate signage for guidelines and any restrictions.
  • Access to sanitizing products and safety items are readily accessible in all of our therapy rooms.
  • We will take clinician, faculty, staff, client and family member temperatures as they enter Alexander Hall (or at designated meeting area). Thermometers are touchless and extremely fast. Anyone with a temperature of 100.4 or above will be asked to leave the facility immediately if they are inside or they will be asked not to enter Alexander Hall.

For our clients and their families:

  • The stringent policies set for our students will protect you and your family.
  • Just as we ask our graduate clinicians, faculty and staff to follow the recommendations from the CDC and policies adopted by MSU; we ask that our clients and families follow those same procedures to protect our racer family as well.
  • Clinicians and faculty will wear PPE consisting of a mask and/or a face shield. Additional PPE will be worn, such as gowns, goggles and gloves, as appropriate for the type of service that is being provided 
  • Masks will be available for clients and/or their family members who may not have them.
  • We have plexiglass partitions available to separate clients and clinicians, if that is desired.
  • We will take clinician, faculty, staff, client and family member temperatures as they enter Alexander Hall (or at designated meeting area). Thermometers are touchless and extremely fast. Anyone with a temperature of 100.4 or above will not be allowed in Alexander Hall.
  • Clients and their family members will be asked to use antiseptic hand gel before and after sessions.
  • Therapy rooms in Alexander Hall will be both aired out and sanitized between clients.
  • Therapy materials will be sanitized between clients. Items that cannot be easily sanitized will not be used.
  • The waiting room capacity will be reduced to 3 unrelated persons. We will have at least one bench available outside of our regular waiting area for clients/families who cannot wait in a car or observe sessions due to limited observation room capacity.
  • Delivery of services via telepractice will be an option for any client who is not able to attend face to face sessions, or clients who prefer not to have face to face interactions during the COVID-19 pandemic. Clients selecting teletherapy services as their preferred modality will be given the clinic policy for telepractice services outlining client responsibilities. 
  • The clinic attendance policy will be adjusted to accommodate client needs during the pandemic. The policy will be more accepting of absences/cancellations related to illness or impacts COVID-19 related; however, we still require that clients notify the clinic if they are not able to attend.