Mental Health Counseling Options

Murray State offers on-campus and virtual mental health services for students, including University Counseling Services, the Psychological Center and TimelyCare virtual services.

EMERGENCY HELP
If you are experiencing an emergency, you can also call 988 or 911, call the Murray State Police at 270.809.2222, or go to your nearest emergency room.


Frequently Asked Questions

Murray State offers Mental Health Care through three services. Learn more and compare your options.

University Counseling Center -

C104 Oakley Applied Science

Psychological Center -

401 Wells Hall

TimelyCare -

Available through the app at timelycare.com/murraystate

University Counseling Center -

Monday - Friday from 8 a.m. to 4:30 p.m. 

Psychological Center -l

  • Monday & Friday - 8 a.m. to 4 p.m.
  • Tuesday & Thursday - 8 a.m. to 6 p.m.
  • Wednesday - 8 a.m. to 5 p.m.

TimelyCare

Available 24/7

University Counseling Center -

Individual, couples, and group therapy. Allows walk-ins.

Psychological Center -

Individual and couples therapy and psychological assessments. Allows walk-ins.

TimelyCare -

Scheduled counseling, TalkNow (on-demand counseling), health coaching, various self-help resources, and limited psychiatry services.

*** If you are experiencing an emergency, you can also call 988 or 911, call the Murray State Police at 270.809.2222, or go to your nearest emergency room. ***

 

University Counseling Center -

Walk-in services are available Monday through Friday from 9 a.m. to 2 p.m.

Psychological Center -

Walk-in services are available anytime their office is open.

  • Monday & Friday - 8 a.m. to 4 p.m.
  • Tuesday & Thursday - 8 a.m. to 6 p.m.
  • Wednesday - 8 a.m. to 5 p.m.

TimelyCare -

TalkNow services or self-help resources are available on-demand 24/7.

University Counseling Center -

Both. Offers in-person and virtual services.

Psychological Center -

In-person (virtual services when necessary)

TimelyCare -

Virtual only.

University Counseling Center -

Currently enrolled students.

Psychological Center -

  • Students
  • Faculty
  • Staff
  • Community members

TimelyCare -

Currently enrolled students

University Counseling Center -

Free

Psychological Center -

Students, faculty, and staff - Therapy is free. Assessments are $50.

Community members - Sliding scale: Therapy sessions range from $3-$25, assessments range from $50 to $200. Cash or check only.

TimelyCare -

Free

*** All services are confidential unless a report is required by law to protect someone’s life or safety, such as in the cases of suicidal ideation, homicidal ideation, or child abuse. ***

University Counseling Center -

Yes. All services are confidential unless a report is required by law to protect someone’s life or safety, such as in the cases of suicidal ideation, homicidal ideation, or child abuse.

Psychological Center -

Yes. All services are confidential unless a report is required by law to protect someone’s life or safety, such as in the cases of suicidal ideation, homicidal ideation, or child abuse.

TimelyCare -

Yes. All services are confidential unless a report is required by law to protect someone’s life or safety, such as in the cases of suicidal ideation, homicidal ideation, or child abuse.

Student records are shared with the Counseling Center and/or the Psychological Center, for continuity of care and to ensure that the campus is aware of students who may be struggling and need additional support.

University Counseling Center -

Offers referrals to an outside prescriber, if needed.

Psychological Center -

Offers referrals to an outside prescriber, if needed. 

TimelyCare -

Limited prescription services are available through TimelyCare Psychiatry.

University Counseling Center -

No. Both parties must be in the state of Kentucky to receive service.

Psychological Center -

No. Both parties must be in the state of Kentucky to receive service.

TimelyCare -

Yes. All services are available anywhere in the United States.

Students outside of the United States can access TalkNow and the self-help resources. They cannot access scheduled counseling sessions or psychiatry.

 

University Counseling Center -

Every other week.

Psychological Center -

Weekly.

TimelyCare -

You and your counselor will determine the frequency of your meetings.

University Counseling Center -

Varies. Your assigned counselor may be a licensed counselor or an intern or practicum student. All counselors are closely supervised by licensed mental health providers.

Psychological Center -

Practicum students who are closely supervised by licensed by psychologists.

TimelyCare -

Scheduled counseling sessions are provided by licensed mental health providers.

University Counseling Center -

Limit is based on needs and progress toward treatment goals. Maximum of 24 sessions while enrolled at Murray State.

Psychological Center -

Limit is based on needs and progress toward treatment goals.

TimelyCare -

Maximum of 12 scheduled counseling sessions per academic year.

Unlimited access to TalkNow, health coaching, and self-help resources.

University Counseling Center -

  1. Email msu.counselingcenter@murraystate.edu
  2. You will receive an email with a link to forms you will complete and submit. 
  3. After the forms are submitted, your assigned counselor will email you to schedule your first appointment

Psychological Center -

  1. Go to the Psychological Center in 401 Wells Hall and request the forms.
  2. You will complete the forms in their office.
  3. After the forms are submitted, your assigned clinician will call you to schedule your first appointment.

TimelyCare -

  1. Use the TimelyCare app to answer questions.
  2. The questions are used to assign the best counselor to fit your needs and schedule.
  3. You will schedule your first appointment with your assigned counselor.

University Counseling Center -

Call 270.809.6851

Email msu.counselingcenter@murraystate.edu

Go to the Counseling Center website

Psychological Center -

Call 270.809.2504

Go to the Psychological Center website

TimelyCare -

Go to the TimelyCare website

Use the TimelyCare app

 

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