Service Desk
Unit Mission
The mission of the IS Service Management, Technology Support Services and Academic Application Solutions is to support and enable the Murray State University community in the use of and access to technology across the campus and to consult with campus users on the best practices and security requirements of all systems used by faculty, staff and students.
Hours of Operation
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Monday-Friday, 8 a.m.-4:30 p.m.
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Summer Hours: Monday-Friday, 7:30 a.m.-4 p.m.
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Fall/Spring Extended Hours- call 270.809.2346 for assistance
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Monday-Thursday, 4:30 p.m. - 12 a.m.
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Friday, none
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Saturday, 10 a.m. - 4 p.m.
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Sunday, 1 p.m. - 9 p.m.
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Contact Us
Service Desk
Information Systems
Murray State University
270.809.3676
300 North Applied Science Building, Murray, Kentucky 42071
IS Service Management Staff
Laura Castleberry
Director
ISSM
Cindy Hart
User Support Technician
ISSM
Vacant
User Support Technician
ISSM
Gavin Hale
Service Desk Specialist
ISSM
Tristin Cole
Academic Applications Coordiator
ISSM
Amber Bucy
Academic Applications Coordiator
ISSM
Technology Support Services Staff
Garrett Wheatley
Director
TSS
Tristan Denton
Administrative Technology Coordinator I
TSS
Chase Dearmond
Administrative Technology Coordinator II
TSS
Brian Truskey
Administrative Technology Coordinator II
TSS
Michael Sutherland
Administrative Technology Coordinator I
TSS
Joshua Tillson
Computer Lab Coordinator
TSS