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Faculty and staff

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  Dayna Hutchinson 
Administrative Assistant              
451 Business Building South 
E-Mail
Phone: (270) 809-6196

Teresa Betts  Teresa Betts
Assistant Professor of Management




[+] Bio
553H Business Building South
E-Mail
Phone: (270) 809-6039

A member of the College of Business faculty since 2009, Dr. Betts teaches classes in Introduction to Operations Management, Advanced Operations Management with a process focus, and Fundamentals of Management.    

A native of Iowa, Dr. Betts earned her bachelor’s degree in Transportation and Logistics from Iowa State University.  Upon graduation she worked for a national electronics and high value product transportation company in a variety of managerial positions for approximately nine years.  An additional nine years with Pella Corporation included roles in cost management, scheduling management, and supply chain management.  In 2007, Dr. Betts completed her master’s degree in business from Murray State University and in 2012, completed her doctorate in Production Operations Management from Southern Illinois University.  

Dr. Betts’ experience and research interests have primarily been focused in the area where supply chain management links to production operations.  She believes improving the successful link of supply chain management and production operations has the potential to significantly impact business success and growth opportunities.  Throughout her courses, she tries to associate her real world experience with the course material and emphasize the practical application of the lessons under discussion.



Steve Dublin Steve Dublin 
Senior Lecturer of Management 




[+] Bio
451B Business Building South 
E-Mail
Phone: (270) 809-6570

Steve Dublin has been a lecturer at Murray State University for over 15 years. He has taught a variety of courses in marketing and management over the years. His present emphasis is in the area of Entrepreneurship. In addition to being a Senior Lecturer, Steve also is the owner and operator of Steve Dublin Construction and Dublin Properties, LLC.


Terry Holmes  Terence L.  Holmes 
Professor of Marketing
Department Chair 



[+] Bio
451C Business Building South 
E-Mail
Phone: (270) 809-4108

Terry Holmes, a member of the faculty since 2000, teaches the MBA core course in marketing and undergraduate courses in e-commerce, and sports business. Dr. Holmes earned a Ph.D. in marketing from the University of Cincinnati in 1997, MBA from the University of Kentucky (1984), and BSBA in marketing from the University of Louisville (1982). He has published articles, cases, and proceedings in several areas of research, including relationship marketing, marketing education, and business communication. His private sector experience includes business ownership of a software training firm, free-lance software training, training and development specialist for an insurance company home office, and retail management.


  Yundong Huang 
Administrative Assistant              
Business Building  
E-Mail
Phone: (270) 809-6196

  John Kells 
Administrative Assistant              
Business Building  
E-Mail
Phone: (270) 809-6196

Tim Johnston  Timothy Johnston 
Professor of Marketing 




[+] Bio
409A Business Building North 
E-Mail
Phone: (270) 809-6200

Timothy C. Johnston currently serves as a Professor of Marketing at Murray State University. He teaches Global Marketing and Principles of Marketing. He earned a Ph.D. in Business Administration (marketing) from the University of California at Berkeley, an MBA from Harvard Business School, and B. S. degrees in Engineering from the University of Illinois and History from the University of Tennessee. His professional experience includes working with three Fortune 500 companies: American Hospital Supply (now Cardinal Health), 3M (as a dealer representative), and Caterpillar. Dr. Johnston’s research interests include marketing and society, e-commerce promotion, and the use of technology in teaching. He advises International Business majors and directs a business study abroad program to France.


Heath Keller  Heath Keller 
Assistant Professor of Management 




[+] Bio
200C Business Building North 
E-Mail
Phone: (270) 809-6207

Heath Keller, Ph.D., is an assistant professor in the Department of Management, Marketing, and Business Administration at Murray State University. He currently teaches courses in management fundamentals and strategic management. Heath earned both his bachelor’s (B.S.B. Marketing) and master’s (MBA) at Murray State. His Ph.D. was earned at Southern Illinois University in Business Administration with major areas in organizational theory/strategy and management information systems. His primary research interests are institutional legitimacy and resource dependence, especially in the context of higher education. Heath’s most recent research has focused on the perceived legitimacy of online business degree programs. Prior to pursuing the Ph.D. at SIU, Heath was the first Online Programs Director in the College of Business at Murray State where he was responsible for the development and implementation of online programs in business administration and telecommunications systems management.


Stefan Linnhoff  Stefan Linnhoff 
Assistant Professor of Marketing 




[+] Bio
413D Business Building North 
E-Mail
Phone: (270) 809-6208

Dr. Linnhoff teaches courses in marketing research, retailing management, selling and sales management, and principles of marketing. A member of the department since 2010, he holds a Ph.D. in marketing from the University of Mississippi (2011) and MBA from Berry College (Rome, Ga., 2005). In his native Germany, Dr. Linnhoff holds the Assessor luris (second state exam in law, equivalent to the bar exam in the U.S.) (2000), and the First State Exam in Law (equivalent to the Juris Doctor in the U.S.), University of Münster, Germany (1997).


Glynn Mangold  Glynn Mangold 
Professor of Marketing 




[+] Bio
409E Business Building North 
E-Mail
Phone: (270) 809-6198

Dr. Glynn Mangold holds the position of Distinguished Professor of Marketing and Emerging Technologies at Murray State University in Murray, Kentucky. He received the Doctor of Business Administration degree from University of Memphis in 1985 and has served on the faculties of Murray State University, the University of Louisville, and Eastern Kentucky University. He currently serves on the editorial boards of Business Horizons and Journal of Services Marketing. He has previously served as Electronic Resources Editor for Marketing Education Review and as editor for the Journal of Business and Public Affairs.

Dr. Mangold has 76 publications to his credit, with much of his research focusing on the marketing of services and on the role of social and digital media in the marketplace. His teaching interests focus on social media marketing, selling and sales management, and retailing. His scholarly work has been cited by his peers over 1,300 times. Dr. Mangold has received requests for information, advice, and counsel from students, business people, and faculty members in Europe, Asia, Africa, and the Middle East. Dr. Mangold pioneered and is currently teaching two Murray State courses focusing on social media and marketing – MKT 578, Social Media and Marketing and MKT 579, Social Media Consulting. He was also instrumental in creating and developing a new sophomore -level course entitled MKT 285, Emerging Technologies in Marketing.



Sandy Miles  Sandra Miles 
Professor of Management 




[+] Bio
413E Business Building 
E-Mail
Phone: (270) 809-6308

Dr. Sandy Jeanquart Miles is a Professor of Human Resource Management. She earned a Bachelor’s degree from the University of Wisconsin Green Bay, and her Masters and Doctorate from Southern Illinois University at Carbondale. In addition, she is also certified as a Senior Professional of Human Resources (SPHR) and a Global Professional of Human Resources (GPHR).

Some of her earlier research in the Human Resource area included empirical research and the role of culture in recruiting, selection, and training between American and German Firms which resulted in two journal articles. Most notable is her research in the area of Employee Branding in which Human Resource Management systems play a key role. Four articles have been published in this area with requests for this research from India, Germany, England, Canada, and Sweden. In summer 2011, she had an article published examining Employee Choice of Voice: A New Workplace Dynamic.

She has guided the careers of many students interested in Human Resource Management before a major existed, and worked to develop the program into a major focus. In 2009, the A.J.B. College of Business’ Human Resource Management Program at Murray State was audited and endorsed by the Society for Human Resource Management as aligning with their curriculum guideline and thereby providing students the necessary knowledge for success in the profession. During fall 2011, the Human resource Management program at Murray went under review again after key modifications. SHRM issued their recertification and noted this was indeed a very well designed program. Over the years, she has taught Staffing, Compensation, Human Resource Management and Advanced Topics in Human Resource Management.

In addition to teaching and research, Sandy has consulted with several local companies in human resources and served professional organizations as well. She held varying positions on Kentucky's Society for Human Resource Management's (SHRM) state council for 10 years which included a term as State Director, several terms as District Director and Newsletter Editor. She also served on SHRM's Area II Board of Directors which covered 9 states, Puerto Rico, St. Thomas, and Bermuda. Sandy is also a past President of Four Rivers Society of Human Resource Management and a chartering member of the executive team earning the SHRM charter for the Professional Group. She currently is a representative for ISO/TC 260 for establishing International Human Resource Management Standards where she has serves as both a rperesntative for the U.S. and a lead role in Human Governance.

She is also on the Editorial Review Board for Business Horizons published by the Kelley School of Business: Indiana University, Bloomington; and a member of the advisory board for the Council of Entertainment Industry Professionals, a national entertainment industry professional organization working toward the greater good through elevation of ethical standards of the entertainment industry.



Fred Miller  Fred Miller 
Thomas Hutchens Distinguished Professor of Marketing and Business GIS


[+] Bio
452 Business Building South 
E-Mail
Phone: (270) 809-6206

Fred L. Miller is Thomas Hutchens Distinguished Professor of Marketing and Business GIS. He holds an undergraduate degree from Centenary College of Louisiana, an MBA from Murray State and a PhD from Temple University. His teaching and research interests are in the fields of eCommerce, Internet Marketing, Business Geographic Information Systems and Global Marketing. He is also active in international education as Director of Murray State University's partnership program with Universität Regensburg and serves as the Department's Study Abroad Ambassador. You will find Dr. Miller's office at the back of the Department's new Emerging Technologies in Marketing Collaboration Center, a state of the art facility for student project research, report writing and presentations to clients.


Gerry Muuka  Gerry N. Muuka 
Professor of Management 
Associate Dean 
MBA Director 

[+] Bio
109 Business Building North 
E-Mail
Phone: (270) 809-4190

Dr. Gerry Nkombo Muuka is Professor of Management and Associate Dean of the College. He teaches the capstone Strategic Management course in both the undergraduate and MBA programs. Dr. Muuka holds the BBA degree from Copperbelt University in Zambia, MBA from Murray State University, and Ph.D. in Business from the University of Edinburgh in Scotland. He has published 34 journal articles, two books and over 20 book chapters and proceedings. He won the 1998 Presidential Fellowship Award, one of Murray State’s most prestigious academic awards and was 2006 Sandra Flynn Professor of the Year. Dr. Muuka served as President of the International Academy of African Business and Development (IAABD) from 2004 to 2007.


  Jeremy North 
Administrative Assistant              
Business Building  
E-Mail
Phone: (270) 809-6196

Teri Ray  Teri Ray 
Lecturer of Management




[+] Bio
207E Business Building North 
E-Mail
Phone: (270) 809-4199

Teri Ray, Lecturer, is faculty advisor for the Murray State student chapter of the Society for Human Resource Management (SHRM). She holds the SPHR certification and is MSU liaison for the Four Rivers Chapter of SHRM (Paducah). She earned a Bachelor of Business degree from Campbellsville University (1987) and Master of Business Administration degree from Morehead State University (2001). She teaches courses in Business Communication, Human Resource Selection, Compensation Management, and Labor/Management Relations.


Joy Roach  Joy Roach 
Associate Professor of Business Administration 


[+] Bio
200A Business Building North 
E-Mail
Phone: (270) 809-4259

Joy Roach, Ph.D., associate professor, teaches courses in foundations of business, business communications, and technology for marketing. Roach is a proud MSU alumna, and also earned a Ph.D. from Southern Illinois University in 2006, specializing in the fields of workforce development and business education. She has recent publications in Business Communication Quarterly, Journal for Global Business Education, Journal of Applied Research for Business Instruction, and others. She joined MSU in 2008 after four years of service at the University of Tennessee at Martin. Also in 2008, Roach won the Delta Pi Epsilon Dissertation Award, an honor bestowed on the author of the top-rated dissertation of those nominated and blind reviewed in the United States and Canada in the fields of business education and business communication.  In 2011, Roach also won MSU’s Sandra Flynn Professor of the Year Award for her teaching service.


Jeff Seaton  Jeff Seaton
Assistant Professor of Management 



[+] Bio
200B Business Building North 
E-Mail
Phone: (270) 809-6025

Dr. L. Jeff Seaton has been a member of the Murray State University department of Management, Marketing and Business Administration since 2007. At Murray State he primarily teaches Human Resource Management and Organizational Behavior at the graduate level. Before coming to Murray State he taught at the University of Tennessee at Martin and the University of Memphis. Dr. Seaton’s educational credentials consist of a Bachelor of Science in Business Administration from the University of Tennessee, a Master of Business Administration from the University of Tennessee and a PhD. in Organizational Behavior and Human Resource Management from the University of Memphis.

Dr. Seaton’s areas of research are ethics, organizational aggression, whistle-blowing, individual perceptions/rationalities and emotional labor. He has several publications in business journals and made numerous presentations at business conferences throughout the United States. Dr. Seaton has provided research/consulting and/or training for the Federal Aviation Administration, M.S. Carriers Trucking Company, Kroger Food Stores, Inc., Office of Naval Research, Kentucky Emergency Medical Services, Kentucky Ambulance Providers Association, Tennessee Highway Patrol, Paris-Henry County TN Arts Council, Weakley County, TN General Sessions Court System, Peel and Holland Financial Group, various Chamber of Commences, numerous law enforcement departments throughout Tennessee and Kentucky, and many other for-profit and not-for-profit organizations.

Before going into academics, Dr. Seaton worked as a manager in manufacturing, owner/manager of an electrical services business and served 11 years as a law enforcement officer where he ended his law enforcement career at the rank of Chief Investigator and POST certified Training Officer. Currently, Dr. Seaton is the owner of Seaton’s Electrical Service in Paris, TN., is a Friends of Paris Landing board member, is a Henry Co. Tourism executive board member, and serves the Paris/Henry Co. Chamber of Commerce as an executive board member and 2012/13 chamber president.



  Janice Super 
Administrative Assistant              
413A Business Building  
E-Mail
Phone: (270) 809-3009

Brenda Sheets  Brenda Sheets 
Associate Professor of Business Administration 



[+] Bio
200A Business Building North 
E-Mail
Phone: (270) 809-5450

Brenda Hayden Sheets earned a B.A., M.A., and M.S. degrees from Murray State University in 1972, 1976, and 1979 respectively. In 1981, she received an A.A. degree in Computer Programming/Information Technology from Nashville State Technical Institute. Adding to her educational background, Dr. Sheets earned a Ph.D. from Vanderbilt University in 1983. She has been an educator in Kentucky public schools and community colleges for more than 10 years. Dr. Sheets has also served as an educational/software trainer and corporate manager in organizations, including Hospital Corporation of America, Service Merchandise, and General Tire. Presently, Dr. Sheets is an Associate Professor in the Department of Management, Marketing, and Business Administration in the Arthur J. Bauernfeind College of Business at Murray State, where she has taught for more than 15 years. Her current research interests are plagiarism and business management in the golf industry. Dr. Sheets is married and has two children.


  Katherine Taken Smith
Assistant Professor of Marketing



[+] Bio
553D Business Building South
E-Mail
Phone: (270) 809-6213

Dr. Smith teaches Consumer Behavior and Promotions Management at Murray State University. Previously, she taught at Texas A&M University and Ole Miss. Dr. Smith's research articles have appeared in a number of publications, including Business Horizons, Journal of Consumer Marketing, and Journal of Strategic Marketing. Her main areas of research are digital marketing and green marketing. In 2013, Dr. Smith received the university's Emerging Scholar Award for her research contributions. That same year, she received the Outstanding Research Award from the Bauernfeind College of Business. In 2010 she received the Outstanding Educator Award from the Academy of Educational Leadership. Dr. Smith serves on the editorial boards of five national journals and has co-authored five books. She and her husband, Murphy, reside in Murray, Ky. For more information on Dr. Smith, go to the “Meet the Prof” website: http://meettheprof.com/prof/katherine-taken-smith/


                                                    

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