ITV facilitator duties and responsibilities
ITV Facilitator Duties and Responsibilities | ITV Faculty Handbook | Facilitator Checklist | Student Guide | Contact
- Show up for class at least 15 minutes early. This is especially
important if it is the first day of class. REMEMBER! Showing up late or
not at all without prior notification could result in immediate
- If necessary, power up all the equipment.
- Check to see if each distant site is turned on and operating
properly. Perform an audio and video check with each site by talking to
them and verifying that you can see and hear each other. Correct any
problems you might encounter, and report them to ITV staff.
- Check the room. If things are not prepared for class, fix it.
- Are paper and pens available for the Elmo?
- Are chairs, tables, and microphones in neat order?
- Do cameras need to be focused or adjusted?
- Is there adequate fax paper?
- When the student arrives, see if there are any special
instructions or needs for today's class.
- For the first day of class, site coordinators are required to
provide a brief orientation to the students regarding class operation.
Please refer to the orientation checklist for exact details.
- Check the VCR record setting on the codec. Make sure that it is
set to Local Site if the teacher is in Murray or Far Site if the teacher
is at a remote location. Prepare tape for recording.
- Site Coordinators are required to observe the first 15 minutes
of class in order to ensure that everything is working properly and to
address any support needs that the students may have. If you choose to
leave the classroom, please leave a phone number and a location where
you can be reached in the event of any problems.
- Make sure the camera is showing what the students need to see -
teacher, Elmo, or students.
- Audio problems are devastating! This includes feedback, cutting
in and out, static, etc. Cell phones are the major cause, and they must
be turned completely OFF and not just set to vibrate or mute. When this
problem occurs, inform the remote sites immediately so they can correct
- Be observant of the class. Make sure you record any important
information regarding the class. This includes upcoming tests, class
cancellations, guest speakers, or any special needs that the instructor
- Direct the instructor to the phone in the tech office if distant
students need to speak privately, and request the distant students to
mute their mikes for further privacy.
- Do not let one instructor take time from another instructor,
either beginning or ending.
- Ask the instructor or the students if there are any special
needs for the next class. Make a note if there are and take care of it.
- Take recorded tape, label it, and store it with the other tapes.
- E-mail or phone any technical problems to ITV personnel. Note
any special instructions or class changes to all ITV personnel at all
sites. Do not assume that others know of upcoming exams or class
- If it is the last class of the day, turn equipment off,
straighten up room, and lock up.
- There are no excuses for being late or not showing up. Doing so
may result in immediate termination.
- If a work conflict occurs, contact ITV personnel.
- Always be calm and reassuring to students and faculty when
problems arise. Give an approximate time for making adjustments. If a
major problem arises, present instructors with the various options for
- Always be polite to instructors, students, and site
facilitators. Report any problems to ITV personnel.
- Keep track of important dates.